Lots of customers ask the same thing. The screen tells you what to fix.
Illustration
Service23 customers asked this week if they can add a greeting card to the gift box.
WebsiteSuggestion: put the answer on the product page, next to Add to cart.
ServiceSomeone on the team adds it, and the next customers find it on the page.
Recurring chat questions come back as a recommendation with real quotes. Fix it on the site once, and the next customer never has to ask.
Live todaySee exactly what runs
One screen groups customers' chat questions into patterns, with real quotes and a suggestion for what to fix.
LIVEvoice-insights-knowledge














