Twelve departments.One system that talks.
Each department does its own job and knows what the others are doing. Pick one to see it up close: what it does, what it looks like in the system, and who it talks to.
WebsiteFrom the first click to a finished checkout.Works with Service, Marketing, Finance, Inventory, Shipping, Oversight, Research, Customers, Invoices, People
OrdersEvery order from checkout to courier: who prepares it and how long it takes.Works with Service, Shipping, People, Finance, Customers, Oversight
ServiceEvery customer question gets the right answer, fast, straight from the order.Works with Orders, Customers, Shipping, Website, Finance, Oversight, Research
CustomersWho each customer is, what they buy, how often, and what they're worth.Works with Service, Finance, Marketing, Website, Orders
InventoryEvery SKU: what's on hand, how long it lasts, and how much cash it ties up.Works with Marketing, Invoices, Website, Research
InvoicesEvery supplier invoice, read on arrival and posted straight to stock.Works with Inventory, Finance, Website, Oversight
ShippingFrom warehouse to doorstep: labels, couriers, tracking and cost.Works with Service, Orders, Website, Finance
PeopleWho's working, on what, at what cost, and what each person is good at.Works with Orders, Finance, Oversight, Website
MarketingWhat you spent, what came back, and what you can spend tomorrow.Works with Website, Finance, Inventory, Research, Customers
FinanceWhat's actually left, per order, per product, per month.Works with Service, Website, Marketing, Invoices, Orders, People, Customers, Shipping, Oversight
OversightBuilt-in checks across departments. When one spots an anomaly, it alerts, stops or fixes.Works with Website, People, Service, Orders, Invoices, Finance
ResearchWhat other sellers charge, what's starting to move in your sales, and what sells again each season.Works with Inventory, Marketing, Website, Service