Three groups
On each card: what the agent is for, and below it, what it does at Basic, the level included in the base.
Facing customers
On the site, in chat, in marketing, and in the market.
LumiWebsite & shoppingShoppers find what to buy, and don't get stuck on the way.Basic: A site check once a month: speed, broken links, and titles for Google
MayaCustomer serviceAnswers shoppers' common questions in your web chat, even in the middle of the night.Basic: Answers general questions in web chat on your site: hours, shipping, returns, and payment
CleoMarketing & contentPost ideas for the month, and an ad budget that still makes money.Basic: An ad budget calculator: how much you can spend on ads to win an order and still make money
ScoutMarket researchWhat the market is doing, before you set a price.Basic: 10 price checks a month: what other sellers charge for the same product on Google Shopping
Behind the scenes
Orders, stock, shipments, and staff time.
AxelOrders & operationsToday's orders on one board.Basic: A daily order board: what came in, what's being packed, and what shipped
StockyInventory & purchasingCatch a stockout before a customer does.Basic: An alert when a product is about to run out
JettShippingEvery package is on the board, and one that waits too long stands out.Basic: A shipping board: what's waiting for pickup, what's on the way, and how long each package has waited
MimiStaff & schedulingKnow who's working, and when.Basic: A time clock on a tablet, for up to 3 staff
Money and quality
Invoices, profit, and checks.
PixieInvoices & documentsYour paperwork in one place, not in a pile.Basic: Reads 10 supplier invoices a month, line by line
BrunoFinance & planningKnow your break-even point before you spend.Basic: A break-even calculator, with numbers you enter yourself
QQuality controlChecks by fixed rules, and stays quiet when there's nothing to say.Always included: At every level, and never sold separately
Each asks a question of their own
Each agent has a job, something they care about, and a question of their own. Stocky asks “How many, exactly?” Bruno asks “Nice. And what's the profit?” And Q asks “Based on what?” Everyone has a counterweight, so no decision pulls only one way.
What works at your store
At Hasod, the whole team works every day. At your store, Maya answers your customers from launch day, and the rest of the team joins one department at a time.
In the $149/month base, every agent works at Basic: the core of its department's job. At Premium, it knows your whole store, and you can upgrade any agent on its own, from $29/month.
Updated Oct 18, 2026
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Related answers
- What works at my store from day one?The AI agents
- Who makes the final call?The AI agents
- What does Maya do in my web chat?The AI agents
- What do Premium and Master add to Basic?Plans and billing