Getting started
What MOVA is, who it's for, the first call, and the 7 days.
5 answers
All 5 answersHelp center
MOVA help center: answers for store owners.
Answers about MOVA for online store owners, before you start and after: how the move works, what's in the admin, what the 11 AI agents do, what $149/month includes, and what happens to your data. Search below, or start with the five answers worth reading first.
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The five answers worth reading first
- 1What is MOVA?Getting started · A new site, one admin, and an AI team, for stores that already sell online.
- 2What happens in the 7 days?Getting started · From access to your current site to a live new site, step by step.
- 3What does $149/month include?Plans and billing · The MOVA base: the site, the admin, upkeep, and 11 AI agents at Basic.
- 4Which parts of my store move to the new site?The site and the move · Your products, photos, pages, and content, and the links Google already knows.
- 5What works at my store from day one?The AI agents · Maya from launch day. The rest join one department at a time.
01Topics
Every topic, in order.
Six topics, from the first question to your store's data.
The site and the move
What moves, your current site during the move, Google, AI search, and small changes.
6 answers
- Which parts of my store move to the new site?
- Will my store be offline while you build the new site?
- What happens to my Google rankings when I move?
The admin
What's in the admin, your phone and your staff, and what MOVA connects to.
5 answers
All 5 answersThe AI agents
What the 11 agents do, what works at your store from day one, and who decides.
5 answers
The AI agents
What the 11 agents do, what works at your store from day one, and who decides.
5 answers
All 5 answersPlans and billing
What $149/month includes, the three levels, setup, cancelling, and the guarantee.
5 answers
All 5 answersData and security
Who owns your data, who sees it, what the AI sees, and what happens if you leave.
5 answers
- Does my store's data belong to me?
- Who has access to my store's data?
- What does the AI see of my store?
On the MOVA site
02A person
Didn't find an answer? Talk to a person.
For any question that isn't answered here, email us and we'll get back to you. And if you'd rather talk, the call is with a person from MOVA, not a bot.
Email
For any question, or a document you'd like to send us.
A call with a person
A short call: we learn about your store, and you get a fixed quote for the setup and the move.
Free store audit
See what we find on your site, and which agents would handle which jobs. No sign-up.
Want to see how it would work in your store?
A short call with a person, and you get a fixed quote for the setup and the move. You commit to nothing until you say yes.
Tell us about your store.
A short call with a person, not a bot. We learn how your store runs, and you get a fixed quote for the setup and the move.
Live in 7 days from access to your current site, or your first month is free.
The 7 days start when we have access to your current site and all your materials. Time spent waiting for your approvals or materials doesn't count.
No long-term contract. Cancel any month. The setup fee covers work already done, so it isn't refunded.
US stores are joining as early access.