Is there a long-term contract, and how do I cancel?

1. 1
   Email usWrite to hello@mova.biz. An email is enough.
2. 2
   Your data comes with youWithin 14 days, a full export of your store's data, in standard files like CSV, and help moving your domain.
3. 3
   Deleted after 60 days60 days after the end, we delete your data from our servers, except what the law requires us to keep.

Your data belongs to you. The export includes your products, customers, orders, invoices, and content. An unpaid balance never delays your export.

• Can I take my store's data with me if I leave?A full export within 14 days

We can end the agreement too, with 30 days' written notice, so you have time to move in an orderly way. If we end it that way within the first 12 months of monthly payments, we refund a share of the setup fee, in proportion to the months left in that first year. If a payment is more than 14 days late, we send a reminder. If it's still unpaid 7 days after that, we may pause the service, including the site and the admin, until it's paid. We can also end it right away if a payment is still unpaid 30 days after that reminder, or if the service is used for illegal or abusive activity.