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How does the 7-day guarantee work?

In short

Live in 7 days from access to your current site, or your first month is free. The 7 days start when we have access to your current site and all your materials. Time spent waiting for your approvals or materials doesn't count. Setup also includes two rounds of fixes before the new site goes live.

MOVA teamUpdated Oct 18, 2026 · 1 min read

On this page
  1. 1The guarantee
  2. 2What counts, and what doesn't
  3. 3After your site goes live

The guarantee

Live in 7 days from access to your current site, or your first month is free.

MOVA's guarantee

What counts, and what doesn't

  • Counts: the days from when we have access to your current site and all your materials.
  • Doesn't count: time spent waiting for your approvals or materials.

You go through the new site before it goes live, and it goes live only after you approve it. If we hear nothing from you within 7 days of handing the site over, it counts as approved, and we set the launch with you.

After your site goes live

No long-term contract. Cancel any month. The setup fee covers work already done, so it isn't refunded. If you leave, you get a full export of your store's data within 14 days.

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On the MOVA site

Tell us about your store.

A short call with a person, not a bot. We learn how your store runs, and you get a fixed quote for the setup and the move.

Live in 7 days from access to your current site, or your first month is free.

The 7 days start when we have access to your current site and all your materials. Time spent waiting for your approvals or materials doesn't count.

No long-term contract. Cancel any month. The setup fee covers work already done, so it isn't refunded.

US stores are joining as early access.

Outside the US? Start with + and your country code.

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