What we talk about
Your store, not technology: what you sell, to whom, and what slows you down most. You don't need to know anything about AI to start.
A short call
With a person from MOVA, not a bot
What comes up on the call
- What you sell, and to whom
- What slows you down most
- Which tools you already use
- How many products, pages, and photos
At the end: a fixed setup quote
Calls run Mon-Fri, during US business hours. A person from MOVA emails or calls you to find a time that works. Prefer not to talk on the phone? Write to hello@mova.biz, and we'll continue by email.
What happens after the call
- 1A fixed quote for the setupBased on the size of your site: how many products, pages, and photos move, and which connections you need. The setup is paid once.
- 2Sign the agreementIt spells out exactly what we'll do. Once it's signed, you give us access to your current site and your materials.
- 3Live in 7 days from access to your current site, or your first month is free.The 7 days start when we have access to your current site and all your materials. Time spent waiting for your approvals or materials doesn't count.
- 4The team joinsMaya answers your customers in web chat from launch day, at Basic. The rest of the team joins one department at a time.
Does the call commit me to anything?
No. You get the setup quote before you commit to anything. No long-term contract. Cancel any month. The setup fee covers work already done, so it isn't refunded.
Updated Oct 18, 2026
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Related answers
- What happens in the 7 days?Getting started
- How much does setup cost?Plans and billing
- Is there a long-term contract, and how do I cancel?Plans and billing
- Is the work done by AI or by people?Getting started